Relationship Banker: Elevate Client Partnerships

First Merchants Corporation; Merrillville (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank in Merrillville is looking for a Customer Relationship Representative to deliver high-quality service, process banking transactions, open deposits, and support loan applications. You will identify customer needs, educate clients on digital tools, and strive to build lasting relationships while hitting individual and center sales goals.

Join a team focused on integrity, accuracy, and community banking, with opportunities to grow through mentorship and cross-functional

Qualifications

• High school diploma or GED is required.
• Minimum of 1 year of customer service, sales, banking, or related experience.

Responsibilities

• Deliver high-quality customer service in a fast-paced, relationship-focused banking center.
• Identify customer needs and recommend banking products and digital solutions.
• Open new consumer accounts and process loan applications for clients.
• Maintain accurate client records and support relationship management.
• Adhere to internal controls and regulatory requirements.

Skills

Customer service

Sales

Banking

Relationship management

Communication

Education

High school diploma or GED

Tools

CRM software

Banking systems

Job description

First Merchants Bank in Merrillville is looking for a Customer Relationship Representative to deliver high-quality service, process banking transactions, open deposits, and support loan applications. You will identify customer needs, educate clients on digital tools, and strive to build lasting relationships while hitting individual and center sales goals.

Join a team focused on integrity, accuracy, and community banking, with opportunities to grow through mentorship and cross-functional