Relationship Banker: Growth, Service & Solutions

First Merchants Corporation; Indianapolis (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Job summary

First Merchants Bank is seeking a Customer Relationship Representative to join our team. The role focuses on delivering exceptional customer service, handling routine banking transactions, and opening deposit accounts while identifying opportunities to meet clients' financial needs.

In this position you will engage clients, recommend products and digital tools, process loan applications, and support sales goals through relationship management and teamwork within a banking center.

Qualifications

• High school diploma or GED required.
• 1 year of banking, sales, or related experience; at least 6 months selling products/services.
• S.A.F.E Act registration at employment time through NMLS required.
• Notary Public designation ability.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of bank products/services across lines of business.

Responsibilities

• Deliver high-quality customer service by handling banking needs and opening deposit accounts.
• Proactively discuss financial needs and recommend products, services, and digital tools.
• Process transactions accurately and maintain records.
• Support branch operations, compliance, and daily security procedures.
• Lead sales and relationship-building activities to meet team goals.

Skills

Customer service

Sales

Relationship management

Communications

Education

High school diploma or GED

Tools

CRM tools

Job description

First Merchants Bank is seeking a Customer Relationship Representative to join our team. The role focuses on delivering exceptional customer service, handling routine banking transactions, and opening deposit accounts while identifying opportunities to meet clients' financial needs.

In this position you will engage clients, recommend products and digital tools, process loan applications, and support sales goals through relationship management and teamwork within a banking center.