Relationship Banker: Elevate Client Financial Lives

Bank of America; Puyallup (WA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Job summary

Bank of America in Washington state seeks a client-focused Banking Center Associate to engage clients in the lobby, guide self-service tools, and process transactions with accuracy. You will build relationships and support customers across personal and small-business needs.

The role requires strong communication, adaptability, and willingness to work varying shifts, including weekends. The Bank offers competitive benefits, career development, and in-office collaboration.

Qualifications

• High school diploma or GED required; customer-facing experience preferred.
• Ability to learn and adapt to new technologies and self-service banking tools.
• Strong communication and interpersonal skills to engage clients.
• Willingness to work weekends or extended hours as needed.

Responsibilities

• Engage lobby clients and educate on self-service banking options.
• Process cash transactions accurately and efficiently.
• Conduct deep conversations to understand clients' priorities.
• Build relationships and connect clients to appropriate solutions.
• Manage center traffic, appointments, and outbound calls.
• Support client experience and adhere to policies.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Job description

Bank of America in Washington state seeks a client-focused Banking Center Associate to engage clients in the lobby, guide self-service tools, and process transactions with accuracy. You will build relationships and support customers across personal and small-business needs.

The role requires strong communication, adaptability, and willingness to work varying shifts, including weekends. The Bank offers competitive benefits, career development, and in-office collaboration.