Relationship Banker: Elevate Client Experience & Growth

National Black MBA Association; Washington, Northern (District of Columbia, KY); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits

Job summary

Bank of America in Washington, DC, is hiring to educate clients in-branch and assist with transactions via self-service tools. The role focuses on accurate cash handling, deep client conversations to understand financial goals, and connecting clients to suitable solutions.

It requires readiness for weekend or extended hours in a same-city role. Successful candidates demonstrate strong communication, relationship-building and a proactive sales mindset to improve clients' financial lives while

Qualifications

• High school diploma or GED required; bachelor’s degree preferred in business, finance, or related field.
• Experience in financial services and sales is beneficial.
• Ability to identify client solutions and manage relationships effectively.
• Strong communication, time management and problem-solving skills.

Responsibilities

• Executes risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to act in clients' and bank's best interests.
• Grows knowledge by collaborating with experts in lending, investments, and small business.
• Manages client flow, appointments, and outbound calls.
• Drives the client experience and handles cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree in Business/Finance

Job description

Bank of America in Washington, DC, is hiring to educate clients in-branch and assist with transactions via self-service tools. The role focuses on accurate cash handling, deep client conversations to understand financial goals, and connecting clients to suitable solutions.

It requires readiness for weekend or extended hours in a same-city role. Successful candidates demonstrate strong communication, relationship-building and a proactive sales mindset to improve clients' financial lives while