Relationship Banker: Elevate Client Experiences & Solutions

Fairygodboss; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Chase is seeking an Associate Banker in Los Angeles to deliver welcoming, high‑quality service and leverage digital banking solutions. You will help clients meet their financial goals by building trusted relationships and guiding them through accounts, digital tools, and products.

The role emphasizes teamwork, regulatory compliance, and a customer‑first mindset within a dynamic branch environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations including cash devices and adherence to bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Tech-savvy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Los Angeles to deliver welcoming, high‑quality service and leverage digital banking solutions. You will help clients meet their financial goals by building trusted relationships and guiding them through accounts, digital tools, and products.

The role emphasizes teamwork, regulatory compliance, and a customer‑first mindset within a dynamic branch environment.