Part-Time Client Experience Banker

JPMorgan Chase & Co.; Los Angeles (CA); On-site; USD 28,000 - 39,000; Part time

Job summary

Chase is seeking an Associate Banker in Los Angeles to deliver welcoming, attentive service and build trusted relationships with clients. You will assist with everyday banking needs, explain products, and leverage mobile and digital solutions to enhance the client experience.

As part of the Consumer & Community Banking team, you will help open accounts, service existing ones, and ensure compliance with policies while delivering a positive, inclusive customer experience in a busy branch setting.

Qualifications

• High school diploma or GED required.
• Ability to greet clients and handle inquiries with courtesy.
• Willingness to learn banking products and digital tools.
• Strong attention to detail and compliance with policies.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing and opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing solutions.
• Perform branch operations and assist with cash devices while following policies.

Skills

Customer service orientation

Communication skills

Relationship building

Empathy and active listening

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Los Angeles to deliver welcoming, attentive service and build trusted relationships with clients. You will assist with everyday banking needs, explain products, and leverage mobile and digital solutions to enhance the client experience.

As part of the Consumer & Community Banking team, you will help open accounts, service existing ones, and ensure compliance with policies while delivering a positive, inclusive customer experience in a busy branch setting.