Relationship Banker: Elevate Client Experiences & Banking

JPMorganChase; Vernon Hills (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health care coverage

Wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

more

Job summary

Chase is seeking an Associate Relationship Banker at a Chicago-area branch to welcome clients, understand their financial needs, and provide thoughtful solutions using the latest banking tools.

You will engage with walk-in and scheduled clients, explain products, and ensure a compliant, service‑driven experience while collaborating with a team of specialists.

This role requires strong communication, a customer‑first mindset, and flexibility to work weekends and evenings to support branch hours.

Qualifications

• High school degree or GED required.
• Strong customer-service and communication skills.
• Ability to work weekends and evenings as branch hours require.
• Willingness to learn banking products and procedures.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in clear, polite communication to understand needs.
• Assist walk-in and scheduled clients to build relationships and tailor recommendations.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products quickly and collaborate with experts for specialists' needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Customer service

Communication

Problem solving

Teamwork

Adaptability

Education

High school diploma or GED

Job description

Chase is seeking an Associate Relationship Banker at a Chicago-area branch to welcome clients, understand their financial needs, and provide thoughtful solutions using the latest banking tools.

You will engage with walk-in and scheduled clients, explain products, and ensure a compliant, service‑driven experience while collaborating with a team of specialists.

This role requires strong communication, a customer‑first mindset, and flexibility to work weekends and evenings to support branch hours.