Relationship Banker: Elevate Client Experiences

JPMorganChase; Reno (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorganChase in Reno seeks an Associate Banker to deliver friendly, attentive service, greet clients, and build trusted relationships while guiding them to Chase's digital tools and banking solutions.

You will help clients open accounts, perform transactions, educate on mobile banking, and collaborate with branch teammates to connect customers with the right financial solutions and goals.

Qualifications

• Customer-focused service experience or equivalent.
• Ability to greet clients and create a welcoming environment.
• Strong communication and empathy in client interactions.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet and queue.
• Assist with account servicing, maintenance, and new account openings while complying with policies and regulations.
• Educate clients on daily banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and collaborating with team to meet financial goals.
• Handle branch operations tasks and cash devices while following bank procedures.

Skills

Client service

Relationship building

Effective communication

Technology literacy

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorganChase in Reno seeks an Associate Banker to deliver friendly, attentive service, greet clients, and build trusted relationships while guiding them to Chase's digital tools and banking solutions.

You will help clients open accounts, perform transactions, educate on mobile banking, and collaborate with branch teammates to connect customers with the right financial solutions and goals.