Relationship Banker: Elevate Client Experiences

JPMorgan Chase; Paramus (NJ); On-site; USD 52,000 - 63,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent our brand with exceptional hospitality and tech-enabled banking solutions. You will build trusted relationships, educate clients on products, and support branch goals through proactive service and collaboration with the team.

The role emphasizes welcoming client experiences, handling routine transactions, and using digital channels to assist customers wherever and whenever they prefer. A high school diploma is required.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to learn products, services, and procedures rapidly.

Responsibilities

• Create a welcoming environment by greeting clients, manage lobby flow, and schedule meetings.
• Maintain accounts and open new accounts while following policies and regulatory requirements.
• Assist clients with day-to-day banking transactions and use of Chase mobile/app and ATMs.
• Build relationships with clients by listening, asking questions, and offering product solutions.
• Perform branch operations, including cash handling and ATM duties per bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Attention to detail

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to represent our brand with exceptional hospitality and tech-enabled banking solutions. You will build trusted relationships, educate clients on products, and support branch goals through proactive service and collaboration with the team.

The role emphasizes welcoming client experiences, handling routine transactions, and using digital channels to assist customers wherever and whenever they prefer. A high school diploma is required.