Relationship Banker — Elevate Client Experience & Growth

Bank of America; Randolph (MA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is hiring to engage clients in branch, educate on self-service options, and accurately process cash transactions. You will build relationships, understand client needs, and offer solutions to achieve financial goals.

The role requires strong communication, reliability, and willingness to work weekends or extended hours at various branch locations within reasonable distance.

Qualifications

• Requires high school diploma or GED or equivalent.
• Bachelor's or business-related associate degree preferred for advancement.
• Strong communication, problem-solving and time-management skills.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Cultivate relationships to meet clients' financial needs and connect them to solutions.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Client management

Account management

Client experience branding

Client solutions advisory

Pipeline management

Prospecting

Referral identification

Referral management

Education

High School Diploma or GED

Bachelor's Degree or related Associate’s Degree (business management/finance)

Job description

Bank of America is hiring to engage clients in branch, educate on self-service options, and accurately process cash transactions. You will build relationships, understand client needs, and offer solutions to achieve financial goals.

The role requires strong communication, reliability, and willingness to work weekends or extended hours at various branch locations within reasonable distance.