Relationship Banker: Elevate Client Experience & Growth

Bank of Hawaii; Pukalani (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank of Hawaii is seeking a Relationship Banker in Hawaii who delivers exceptional customer experiences by leveraging digital banking tools and personalized financial guidance. The role focuses on understanding client needs, opening accounts, processing transactions, and promoting bank services to meet short and long-term goals.

You will balance cash, support vault/ATM duties, and assist with teller procedures while staying current on policies and regulatory requirements.

Qualifications

• Must have strong verbal communication and interpersonal skills.
• Demonstrated ability to cross-sell financial products and meet sales goals.
• Proficiency with common banking software and PC applications.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Lead branch client experience and demonstrate digital banking tools to clients.
• Process a wide range of financial transactions and balance cash assets.
• Identify and secure new high-value clients; manage referrals and sales tracking.
• Maintain knowledge of bank policies, products, and promotions; train new staff.

Skills

Verbal communication

Interpersonal skills

Sales/upselling

Negotiation

Education

High school diploma or GED

Tools

PC Teller

CIS

Check imprinter

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Bank of Hawaii is seeking a Relationship Banker in Hawaii who delivers exceptional customer experiences by leveraging digital banking tools and personalized financial guidance. The role focuses on understanding client needs, opening accounts, processing transactions, and promoting bank services to meet short and long-term goals.

You will balance cash, support vault/ATM duties, and assist with teller procedures while staying current on policies and regulatory requirements.