Relationship Banker - Accounts, Loans & Digital Services

TSB; Kailua (HI); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope is seeking a Universal Banker in Hawaii to deliver outstanding service, process transactions, open accounts, and offer tailored financial solutions. This role blends teller and platform responsibilities to support branch sales and operations.

You will build relationships by understanding customer needs, promoting bank products, educating on digital tools, and ensuring accurate records and compliance in a fast-paced environment. Training provided.

Qualifications

• High school diploma or equivalent.
• Advanced written English and fluent verbal English.
• Strong communication, organizational, and multitasking skills.
• Ability to build and maintain customer relationships.

Responsibilities

• Provide exceptional customer service and resolve inquiries quickly.
• Process teller transactions with accuracy and efficiency.
• Assist with account openings, updates, and closings.
• Cross-sell banking products to deepen relationships.
• Maintain cash drawer accuracy and comply with cash-handling procedures.
• Support branch operations and regulatory compliance.

Skills

Customer service

Communication

Organization

Multitasking

Korean

Education

High School Diploma

Job description

Bank of Hope is seeking a Universal Banker in Hawaii to deliver outstanding service, process transactions, open accounts, and offer tailored financial solutions. This role blends teller and platform responsibilities to support branch sales and operations.

You will build relationships by understanding customer needs, promoting bank products, educating on digital tools, and ensuring accurate records and compliance in a fast-paced environment. Training provided.