Relationship Banker — Elevate Client Experience

Fairygodboss; Indianapolis (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase in Indianapolis seeks an Associate Banker to deliver attentive service, greet clients, and support their financial needs. You will educate customers on digital tools, open new accounts, and sustain productive relationships with clients through collaborative, friendly service.

The role emphasizes understanding customer goals, leveraging technology, and working with a team of banking experts to ensure a seamless client experience. Excellent communication and bilingual ability are valued.

Qualifications

• Experience in delivering attentive client service.
• Ability to build trusted relationships with clients.
• Strong communication and empathy during interactions.
• Willingness to learn banking products, services and procedures.
• Experience with cash handling or teller duties.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies and regulations.
• Educate clients on using Chase mobile, Chase.com and ATMs for self-service options.
• Build meaningful relationships by listening, asking questions, and offering product solutions.
• Perform branch operations and cash handling in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Bilingual English/Spanish

Learning new products

Cash handling

Education

High school diploma or GED

Job description

Chase in Indianapolis seeks an Associate Banker to deliver attentive service, greet clients, and support their financial needs. You will educate customers on digital tools, open new accounts, and sustain productive relationships with clients through collaborative, friendly service.

The role emphasizes understanding customer goals, leveraging technology, and working with a team of banking experts to ensure a seamless client experience. Excellent communication and bilingual ability are valued.