Client-First Relationship Banker

Fairygodboss; Indianapolis (IN); On-site; USD 42,000 - 63,000; Full time

Job summary

Chase in Indianapolis is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and deliver thoughtful banking solutions that enhance their lives. You’ll use friendly, attentive service and the latest digital tools to create a memorable client experience.

Responsibilities include building relationships, guiding customers to Chase Mobile, Chase.com and ATMs, and complying with all policies and regulatory requirements while delivering outstanding service.

Qualifications

• Ability to create memorable experiences for clients.
• Excellent verbal and written communication.
• Resolve client issues quickly with attention to detail.
• Work within risk parameters and complete required training.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to understand client needs.
• Assist walk-in and scheduled clients, in person and over the phone, building lasting relationships.
• Educate clients to technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer experience

Communication skills

Issue resolution

Risk and compliance

Flexibility

Education

High school diploma / GED

College degree or military equivalent

Job description

Chase in Indianapolis is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and deliver thoughtful banking solutions that enhance their lives. You’ll use friendly, attentive service and the latest digital tools to create a memorable client experience.

Responsibilities include building relationships, guiding customers to Chase Mobile, Chase.com and ATMs, and complying with all policies and regulatory requirements while delivering outstanding service.