Relationship Banker: Drive Client Growth & Solutions

Bank of America; Upper Darby (Delaware County); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in the United States is seeking a front-line Customer Associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build relationships to meet financial needs and support the client experience while adhering to bank policies and laws.

The role requires strong communication, problem-solving, and the ability to work weekends or extended hours as needed at various financial centers.

Qualifications

• Must be a current Year Up intern.
• Enthusiastic, self-motivated with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Confident in educating clients on self-service banking.
• Follows processes and adheres to laws and regulations.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Grows knowledge and networks with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and handles cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Experience

Client Management

Client Solutions

Advisory

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America in the United States is seeking a front-line Customer Associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build relationships to meet financial needs and support the client experience while adhering to bank policies and laws.

The role requires strong communication, problem-solving, and the ability to work weekends or extended hours as needed at various financial centers.