Relationship Banker: Client Solutions & Growth

Bank of America; Folsom (CA); On-site; USD 38,000 - 60,000; Full time

Job summary

Bank of America is hiring to engage clients in the lobby, educate them on self-service resources such as mobile banking, online banking, and ATM transactions. You will accurately process cash transactions and build client relationships to understand their financial goals.

The role emphasizes following procedures, staying compliant with laws, and delivering a high-quality client experience. Candidates should be ready to work weekends or extended hours and be capable of learning new technology

Qualifications

• Minimum education: High School Diploma or GED or equivalent.
• Bachelor’s Degree or business-relevant Associate’s Degree (e.g., business management, business administration, or finance).
• Experience in financial services and cash handling is a plus.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources (mobile/online banking, ATM).
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients’ financial needs and connect to suitable solutions.

Skills

Enthusiastic

Strong work ethic

Relationship building

Communicates effectively

Learns new platforms

Self-service banking proficiency

Problem solving

Time management

Customer focus

Sales orientation

Adaptability

Collaboration

Education

High School Diploma or GED

Bachelor’s or business-related Associate’s Degree

Job description

Bank of America is hiring to engage clients in the lobby, educate them on self-service resources such as mobile banking, online banking, and ATM transactions. You will accurately process cash transactions and build client relationships to understand their financial goals.

The role emphasizes following procedures, staying compliant with laws, and delivering a high-quality client experience. Candidates should be ready to work weekends or extended hours and be capable of learning new technology