Relationship Banker - Drive Client Impact & Solutions

Bank of America; Denver (CO); On-site; USD 36,000 - 54,000; Full time

Job summary

Bank of America is seeking a customer-focused associate to engage clients in the lobby and educate them on self-service options like mobile banking, online banking, and ATMs. You will process cash transactions, build client relationships, and direct customers to banking solutions that meet their financial goals.

Role requires strong communication, the ability to learn new platforms, weekend/extended hours, and a commitment to providing exceptional client experiences within an in-office setting.

Qualifications

• Minimum education is High School Diploma or GED.
• Strong communication, relationship building and problem-solving skills required.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Dives into the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree or business-related Associate’s Degree

Job description

Bank of America is seeking a customer-focused associate to engage clients in the lobby and educate them on self-service options like mobile banking, online banking, and ATMs. You will process cash transactions, build client relationships, and direct customers to banking solutions that meet their financial goals.

Role requires strong communication, the ability to learn new platforms, weekend/extended hours, and a commitment to providing exceptional client experiences within an in-office setting.