Relationship Banker: Client Growth & Banking Solutions

Bank of America; North Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America in the United States is seeking a customer-focused lobby associate to educate clients and assist with transactions using self-service options like mobile, online banking, or ATM. You will accurately process cash transactions and engage clients to understand their financial priorities and connect them to suitable solutions.

The role requires strong communication, the ability to learn new platforms, and a willingness to work weekends or extended hours at nearby centers as needed.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships and deliver client solutions.
• Confident in identifying solutions for client needs and explaining options to clients.
• Experience in financial services or sales with salary plus incentive structure.
• Six months of cash handling experience or similar pow.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States is seeking a customer-focused lobby associate to educate clients and assist with transactions using self-service options like mobile, online banking, or ATM. You will accurately process cash transactions and engage clients to understand their financial priorities and connect them to suitable solutions.

The role requires strong communication, the ability to learn new platforms, and a willingness to work weekends or extended hours at nearby centers as needed.