Relationship Banker: Client Solutions & Growth

Bank of America; Marlboro Township (NJ); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible benefits

Job summary

Bank of America in the United States is seeking a customer-focused team member to welcome clients in the lobby and assist with self-service transactions through mobile banking, online banking, or ATM. You will process cash transactions accurately and engage clients in meaningful conversations to understand their financial priorities and guide them toward suitable solutions.

This role emphasizes building relationships, following compliant processes, and contributing to a positive client

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Ability to learn and adapt to new information and technology platforms.
• Willing to work weekends or extended hours across multiple centers.

Responsibilities

• Executes bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree or business-related Associate’s Degree

Job description

Bank of America in the United States is seeking a customer-focused team member to welcome clients in the lobby and assist with self-service transactions through mobile banking, online banking, or ATM. You will process cash transactions accurately and engage clients in meaningful conversations to understand their financial priorities and guide them toward suitable solutions.

This role emphasizes building relationships, following compliant processes, and contributing to a positive client