Relationship Banker: Drive Client Growth & Experience

Bank of America Corporation; Fort Myers (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Bank of America in Fort Myers, FL seeks a client-focused team member to engage clients in the lobby, educate on self-service options, and accurately process cash transactions. You will build relationships, follow procedures, and connect clients to banking solutions while ensuring regulatory compliance.

This in-office role requires strong communication, adaptability, and a commitment to delivering exceptional client experiences. Weekend/extended hours may be required to support branch operations.

Qualifications

• Enthusiastic, self-motivated professional focused on results.
• Collaborates effectively with teammates and clients.
• Communicates clearly and confidently with diverse clients.
• Able to identify solutions for client needs and educate on self-service options.
• Learns new information and technology platforms quickly.
• Follows processes to act in the best interest of clients and the bank.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service tools.
• Processes cash transactions accurately and efficiently.
• Builds client relationships to meet financial needs and goals.
• Drives the client experience and supports operational excellence.
• Manages center traffic, appointments and outreach calls.

Skills

Customer focus

Strong work ethic

Relationship building

Time management

Communication

Problem solving

Adaptability

Self-service education

Education

Bachelor's or associate's in business/finance

Job description

Bank of America in Fort Myers, FL seeks a client-focused team member to engage clients in the lobby, educate on self-service options, and accurately process cash transactions. You will build relationships, follow procedures, and connect clients to banking solutions while ensuring regulatory compliance.

This in-office role requires strong communication, adaptability, and a commitment to delivering exceptional client experiences. Weekend/extended hours may be required to support branch operations.