Relationship Banker – Client Solutions & Growth

Bank of America; Sarasota (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America Corporation in Sarasota, FL, is seeking a client-focused team member to engage clients in the lobby, educate them on self-service, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients with solutions through collaboration with lending, investments, and small business experts.

You will contribute to a compliant, efficient banking environment, manage center traffic and appointments, and support outbound outreach

Qualifications

• Customer-focused service mindset with ability to educate clients on self-service options.
• Strong communication and active listening to identify client needs and provide appropriate solutions.
• Ability to think critically and resolve issues while adhering to policies and regulations.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Cultivate client relationships to meet financial needs and goals.
• Partner with product experts in lending, investments, and small business to connect clients to solutions.
• Manage center traffic, appointments, and outbound calls to enhance the client experience.
• Uphold risk culture and compliance with laws and regulations.
• Support cash handling and client service across the financial center.

Skills

Customer focus

Communication

Problem solving

Relationship building

Sales aptitude

Adaptability

Time management

Client experience

Cash handling

Education

High School Diploma

Job description

Bank of America Corporation in Sarasota, FL, is seeking a client-focused team member to engage clients in the lobby, educate them on self-service, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients with solutions through collaboration with lending, investments, and small business experts.

You will contribute to a compliant, efficient banking environment, manage center traffic and appointments, and support outbound outreach