Relationship Banker: Build Client Solutions & Growth

Bank of America; Fayetteville (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Bank of America is seeking a client services professional to engage clients in the lobby, educate on self-service options, and assist with transactions. You will process cash transactions accurately and build client relationships to meet financial goals.

The role requires strong communication, the ability to educate clients on digital tools, and a willingness to work weekends or extended hours when needed to support branch operations.

Qualifications

• Candidates should be enthusiastic, motivated, and results-driven.
• Strong communication and client-facing skills are essential.
• Ability to learn and adapt to new information and technology platforms.
• Proven ability to educate clients on self-service banking options.

Responsibilities

• Executes the bank’s risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the best interest of clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Customer focus

Communication

Sales skills

Teamwork

Cash handling

Education

Bachelor’s degree or relevant Associate’s

Job description

Bank of America is seeking a client services professional to engage clients in the lobby, educate on self-service options, and assist with transactions. You will process cash transactions accurately and build client relationships to meet financial goals.

The role requires strong communication, the ability to educate clients on digital tools, and a willingness to work weekends or extended hours when needed to support branch operations.