Relationship Banker: Digital-First Client Solutions

Us Bank; Boise (ID); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Sick and Safe Leave

Adoption assistance

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering tailored financial solutions and a digital-first experience. You will assess needs, educate on deposit/loan products, and build trust through proactive outreach.

Roles vary by level, from basic to senior, with requirements including a high school diploma and strong customer service, communication, and product knowledge in retail banking.

Qualifications

• High school diploma or equivalent.
• Typically 0–5 years of retail banking experience for the lower level, more for senior levels.
• Experience with digital banking products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service banking options.
• Delivers exceptional client experiences and supports branch colleagues.

Skills

Proactive outreach

Effective communication

Customer service

Digital products

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering tailored financial solutions and a digital-first experience. You will assess needs, educate on deposit/loan products, and build trust through proactive outreach.

Roles vary by level, from basic to senior, with requirements including a high school diploma and strong customer service, communication, and product knowledge in retail banking.