Relationship Banker – Digital-First Client Advisor

U.S. Bank; Gilbert (AZ); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. The role focuses on building trust, assessing financial needs, and recommending deposit and loan products while guiding clients through digital self-service options.

Candidates should have a high school diploma and retail banking exposure; NMLS registration is required. The position emphasizes customer service, strong communication, and collaboration with branch teams to deliver

Qualifications

• High school diploma or equivalent required.
• Typically <4 years of retail banking experience or equivalent training.
• NMLS registration required under S.A.F.E. Act and Reg Z.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Educate clients on deposit and loan products and digital self-service tools.
• Open new consumer and business accounts and process service requests.
• Assess customers' needs and recommend banking solutions accordingly.
• Maintain knowledge of banking policies and support systems.

Skills

Relationship building

Customer service

Communication skills

Digital product knowledge

Proactive outreach

Education

High school diploma or equivalent

Tools

Digital banking platforms

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. The role focuses on building trust, assessing financial needs, and recommending deposit and loan products while guiding clients through digital self-service options.

Candidates should have a high school diploma and retail banking exposure; NMLS registration is required. The position emphasizes customer service, strong communication, and collaboration with branch teams to deliver