Relationship Banker: Digital-First Client Advisor

Us Bank; Santa Fe (NM); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

401(k)

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, offering trusted banking counsel while advocating a digital-first approach.

The role focuses on understanding customer needs, presenting deposit and loan options, and delivering superior service. The position emphasizes building client trust, expanding accounts, and educating clients on self-service digital products to enhance their financial experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow-up.
• Opens new consumer and business accounts and processes service requests.
• Explains and demonstrates digital banking products and self-service tools to clients.
• Maintains knowledge of bank policies and supports clients with accurate, efficient service.

Skills

Relationship building

Customer service

Digital products

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, offering trusted banking counsel while advocating a digital-first approach.

The role focuses on understanding customer needs, presenting deposit and loan options, and delivering superior service. The position emphasizes building client trust, expanding accounts, and educating clients on self-service digital products to enhance their financial experience.