Relationship Banker: Digital-First Client Advisor

U.S. Bank; Cleves (OH); On-site; USD 68,053,000 - 83,182,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Sick leave

Holiday pay

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels.

You will provide tailored financial counsel, assess banking needs, and educate clients on deposit and loan products, while leveraging a digital-first approach to enhance the client experience. You will develop partnerships with branch teams, process basic transactions, open accounts, and submit credit applications.

Qualifications

• Proven ability to build and foster relationships with clients.
• Strong customer service and interpersonal skills.
• Experience engaging with clients and understanding banking needs.
• Familiarity with digital banking products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Maintains knowledge of retail banking products and services, including digital options.
• Opens new consumer and business accounts and processes service requests.

Skills

Relationship building

Customer service

Communication

Sales campaigns

Digital products

Digital-first mindset

Interpersonal skills

Industry knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels.

You will provide tailored financial counsel, assess banking needs, and educate clients on deposit and loan products, while leveraging a digital-first approach to enhance the client experience. You will develop partnerships with branch teams, process basic transactions, open accounts, and submit credit applications.