Relationship Banker: Digital-First Client Advisor

U.S. Bank; Northern (KY); Hybrid; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability coverage

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering personalized counsel for deposit and loan products. You will assess clients’ financial needs, open accounts, and educate on digital self-service tools.

The role emphasizes building trust, proactive outreach, and collaborative teamwork within a branch environment, with a focus on customer-centric solutions.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build and foster client relationships across multiple channels.
• Identify customer needs and recommend banking solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to serve clients effectively.

Skills

Relationship building

Customer service

Communication

Digital banking

Sales experience

Interpersonal skills

Banking policies

Product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering personalized counsel for deposit and loan products. You will assess clients’ financial needs, open accounts, and educate on digital self-service tools.

The role emphasizes building trust, proactive outreach, and collaborative teamwork within a branch environment, with a focus on customer-centric solutions.