Relationship Banker: Digital-First Client Advisor

U.S. Bank; Parma (OH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Retirement plan (401k)

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will advise on deposit and loan products, open accounts, and guide clients through digital tools to meet financial goals.

Strong client relationships, trust, and proactive outreach are key. A background in retail banking and comfort with digital services help deliver a superior customer experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds relationships with clients through outreach and follow-up.
• Identify customer needs and present banking solutions.
• Explain and demonstrate deposit and loan products and services.
• Open new consumer and business accounts and process requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to serve clients accurately.

Skills

Relationship building

Client communication

Digital banking

Customer service

Questioning & needs assessment

Digital first mindset

Cross-selling

Deep product knowledge

Education

High school diploma or equivalent

Tools

NMLS registration

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will advise on deposit and loan products, open accounts, and guide clients through digital tools to meet financial goals.

Strong client relationships, trust, and proactive outreach are key. A background in retail banking and comfort with digital services help deliver a superior customer experience.