Relationship Banker I - Digital-First Advisor

U.S. Bank; Iowa City (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Holiday pay

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, helping with deposits, loans, and digital banking solutions.

You will build durable client relationships through proactive outreach and by understanding each customer’s goals, delivering guidance on products and services that fit their needs. The role emphasizes a digital-first mindset, collaboration with branch teammates, and accurate processing of transactions and accounts.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.

Skills

Relationship building

Client communication

Digital banking knowledge

Customer service

Self-service digital

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, helping with deposits, loans, and digital banking solutions.

You will build durable client relationships through proactive outreach and by understanding each customer’s goals, delivering guidance on products and services that fit their needs. The role emphasizes a digital-first mindset, collaboration with branch teammates, and accurate processing of transactions and accounts.