Relationship Banker — Digital-First Advisor

U.S. Bank; Milwaukee (WI); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and promoting digital solutions. You will open accounts, process requests, and educate clients on products while building lasting relationships.

The role emphasizes proactive outreach and collaboration with branch teams to meet client needs. Experience in retail banking, strong communication, and knowledge of digital banking services are

Qualifications

• High school diploma or equivalent is required.
• Typically 4–5 years of retail banking experience or equivalent training.
• Strong knowledge of consumer banking products and services and regulatory requirements.

Responsibilities

• Build and deepen customer relationships across multiple channels (in-person, by appointment, virtual).
• Educate customers on deposit and loan products and digital channels.
• Open new accounts and process service requests accurately and efficiently.
• Provide exceptional service, proactive outreach, and follow-up with clients.
• Partner with branch team to meet client needs and sales goals.

Skills

Relationship building

Communication skills

Customer service

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and promoting digital solutions. You will open accounts, process requests, and educate clients on products while building lasting relationships.

The role emphasizes proactive outreach and collaboration with branch teams to meet client needs. Experience in retail banking, strong communication, and knowledge of digital banking services are