Relationship Banker – Digital-First Client Advisor

U.S. Bank; Vancouver (WA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Adoption assistance

Job summary

U.S. Bank in the United States is seeking a Relationship Banker to engage customers in person, by appointment, and virtually, providing tailored financial guidance and solutions.

You will assess needs, explain deposit and loan products, and open accounts while delivering a digital-first client experience. The role emphasizes building trusted relationships, proactive outreach, and collaboration with branch teams to serve clients accurately and efficiently.

Qualifications

• High school diploma or equivalent is required.
• Typically five+ years of retail banking experience or equivalent training.
• Strong client relationship and communication skills.
• Knowledge of banking products and digital channels.
• Ability to meet customers' financial needs with solutions.

Responsibilities

• Build relationships with customers across multiple channels.
• Open new accounts and process service requests.
• Educate clients on digital banking products and services.
• Collaborate with branch teams to serve clients accurately.
• Proactive outreach and follow-up with clients to assess needs.

Skills

Relationship building

Customer service

Communication skills

Digital banking

CRM systems

Education

High school diploma or equivalent

Tools

CRM systems

Job description

U.S. Bank in the United States is seeking a Relationship Banker to engage customers in person, by appointment, and virtually, providing tailored financial guidance and solutions.

You will assess needs, explain deposit and loan products, and open accounts while delivering a digital-first client experience. The role emphasizes building trusted relationships, proactive outreach, and collaboration with branch teams to serve clients accurately and efficiently.