Relationship Banker: Digital-First Advisor

U.S. Bank; Colfax (WA); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank seeks Relationship Bankers to build trusted client relationships across in-person, appointment, and digital channels, delivering thoughtful financial guidance.

You will open new consumer and business accounts, process service requests, educate clients on digital banking tools, and collaborate with branch teams to meet each customer’s goals with accuracy. This role may involve NMLS compliance where applicable and a strong emphasis on service excellence.

Qualifications

• High school diploma or equivalent is required.
• Typically has less than four years of experience in retail banking or related training.
• Strong ability to build and foster client relationships.
• Excellent customer service and communication skills.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels to provide financial counsel.
• Explain deposit and loan products and tailor solutions to clients' goals.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking tools and self-service options.
• Collaborate with branch team to serve clients and ensure accuracy.

Skills

Relationship building

Client communication

Digital banking

Proactive outreach

Needs assessment

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

U.S. Bank seeks Relationship Bankers to build trusted client relationships across in-person, appointment, and digital channels, delivering thoughtful financial guidance.

You will open new consumer and business accounts, process service requests, educate clients on digital banking tools, and collaborate with branch teams to meet each customer’s goals with accuracy. This role may involve NMLS compliance where applicable and a strong emphasis on service excellence.