Relationship Banker: Build Clients, Deliver Solutions

Us Bank; Los Angeles (CA); On-site; USD 37,000 - 51,000; Full time

Job summary

U.S. Bank in Los Angeles seeks a Relationship Banker to build trusted client relationships, assess banking needs, and offer financial solutions. You will open accounts, process requests, and educate clients on digital products, while collaborating with branch teams for superior service.

The role emphasizes proactive outreach, product knowledge, and strong customer service. NMLS registration is required, and background checks apply. Candidates should be able to work on-site in LA.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Advanced knowledge of applicable bank and branch policies, procedures and support systems.
• Thorough knowledge of all retail products and services.
• Proven customer service and interpersonal skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Customer service

Communication

Sales awareness

Banking knowledge

Education

High school diploma

Job description

U.S. Bank in Los Angeles seeks a Relationship Banker to build trusted client relationships, assess banking needs, and offer financial solutions. You will open accounts, process requests, and educate clients on digital products, while collaborating with branch teams for superior service.

The role emphasizes proactive outreach, product knowledge, and strong customer service. NMLS registration is required, and background checks apply. Candidates should be able to work on-site in LA.