Relationship Banker: Digital Banking & Customer Education

American Savings Bank; Kihei (HI); On-site; USD 23,000 - 24,000; Full time

Job summary

American Savings Bank in Kihei, Hawaii seeks a Personal Banker to build relationships by identifying banking needs and guiding clients to appropriate products and services. You will open new customer accounts, service existing ones, and perform branch duties as needed while offering personalized education in digital banking solutions.

The role requires strong customer service and sales skills, with the ability to explain complex products clearly and to refer customers to specialists when

Qualifications

• One (1) year sales experience in retail or financial services.
• Working knowledge of bank products, branch operations and banking regulations is preferred.
• Excellent customer service and sales skills.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Builds customer relationships by identifying product needs and refers customers to other business partners as appropriate.
• Opens new customer accounts and provides account servicing, including answering account inquiries, conducting research, and resolving customer issues/concerns.
• May perform related assignments within the branch as needed, including the performance of teller duties.
• Provides personalized, in-person education in digital banking solutions.

Skills

Customer service

Sales skills

Communication skills

Bank product knowledge

Job description

American Savings Bank in Kihei, Hawaii seeks a Personal Banker to build relationships by identifying banking needs and guiding clients to appropriate products and services. You will open new customer accounts, service existing ones, and perform branch duties as needed while offering personalized education in digital banking solutions.

The role requires strong customer service and sales skills, with the ability to explain complex products clearly and to refer customers to specialists when