Personal Banker: Relationship Builder & Digital Banking Expert

Hawaii Restaurant Card; Wailuku (HI); On-site; USD 23,000 - 24,000; Full time

Job summary

American Savings Bank in Hawaii is seeking a Personal Banker to build customer relationships by identifying banking needs and guiding customers to suitable products. You will open new accounts, handle servicing requests, and resolve issues while supporting teller duties when required.

The role emphasizes presenting digital banking solutions and ensuring excellent customer service through proactive engagement with clients in a branch setting.

Qualifications

• Working knowledge of bank products, branch operations and banking regulations.
• Excellent customer service and sales skills.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Builds customer relationships by identifying banking needs and referring customers to partners.
• Opens new customer accounts and provides account servicing and issue resolution.
• Performs related branch duties, including teller tasks as needed.
• Educates customers in digital banking solutions in person.

Skills

Bank products knowledge

Customer service

Communication skills

Job description

American Savings Bank in Hawaii is seeking a Personal Banker to build customer relationships by identifying banking needs and guiding customers to suitable products. You will open new accounts, handle servicing requests, and resolve issues while supporting teller duties when required.

The role emphasizes presenting digital banking solutions and ensuring excellent customer service through proactive engagement with clients in a branch setting.