Relationship Banker: Digital Banking & Client Specialist

U.S. Bank; Boulder (CO); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Paid holidays

Parental leave

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker in Boulder, CO to engage customers across in-person, appointment, and virtual channels while promoting digital-first solutions. You will assess banking needs, guide on deposits, loans, and corresponding services, and open new accounts in a fast-paced environment.

The role emphasizes strong customer service, problem solving, and collaboration with branch colleagues to deliver an optimal client experience daily.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience with digital banking products is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Delivers excellent client experience and collaborates with branch teams.

Skills

Relationship building

Client communication

Digital literacy

Customer service

Interpersonal skills

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Boulder, CO to engage customers across in-person, appointment, and virtual channels while promoting digital-first solutions. You will assess banking needs, guide on deposits, loans, and corresponding services, and open new accounts in a fast-paced environment.

The role emphasizes strong customer service, problem solving, and collaboration with branch colleagues to deliver an optimal client experience daily.