Relationship Banker: Digital Banking & Client Growth

U.S. Bank; Bedford (OH); On-site; USD 3,306,000 - 3,995,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Holiday opportunities

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers across in-person, by appointment, and virtual channels. The role involves assessing banking needs, educating clients on products and services, and processing account openings and credit applications.

A digital-first mindset and strong communication are essential. The position requires NMLS registration under SAFE Act; background and credit checks are conducted as part of the process.

Qualifications

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Excellent communication with clients to assess needs and provide solutions.
• Familiarity with consumer and business banking products and services.

Responsibilities

• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Develop collaborations with branch team members to serve clients.

Skills

Relationship building

Sales experience

Customer service

Banking products knowledge

Digital banking

NMLS knowledge

Communication skills

Education

High school diploma or equivalent

Tools

CRM systems

Job description

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers across in-person, by appointment, and virtual channels. The role involves assessing banking needs, educating clients on products and services, and processing account openings and credit applications.

A digital-first mindset and strong communication are essential. The position requires NMLS registration under SAFE Act; background and credit checks are conducted as part of the process.