Relationship Banker — Customer Care & Growth

Kennebec Savings Bank; Augusta (ME); On-site; USD 29,000 - 40,000; Full time

Job summary

Kennebec Savings Bank in Augusta, ME, seeks a Relationship Specialist to support daily branch operations by delivering accurate, courteous customer service across teller and platform functions. You will handle transactions, open and maintain accounts, and assist with cash operations while building strong customer relationships.

You will guide customers on bank products, comply with all policies and regulatory requirements, and contribute to a positive, compliant service culture.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• 1–3 years of relevant experience.
• Proficiency with word processing and spreadsheets.

Responsibilities

• Provide prompt, professional service in the lobby, at the teller line, and across customer channels.
• Open and service accounts in compliance with regulations.
• Process deposits, withdrawals, payments, and other transactions.
• Maintain knowledge of bank products and digital tools.
• Support vault balancing and cash operations.
• Comply with applicable banking regulations and protect customer information.

Skills

Communication

Customer-focused

Attention to detail

Organization

Problem solving

Integrity

Teamwork

Education

Bachelor’s degree or equivalent

Tools

MS Word

Excel

Job description

Kennebec Savings Bank in Augusta, ME, seeks a Relationship Specialist to support daily branch operations by delivering accurate, courteous customer service across teller and platform functions. You will handle transactions, open and maintain accounts, and assist with cash operations while building strong customer relationships.

You will guide customers on bank products, comply with all policies and regulatory requirements, and contribute to a positive, compliant service culture.