Banking Customer Service Specialist II

Kennebunk Savings; Maine; On-site; USD 32,000 - 40,000; Full time

Job summary

Kennebunk Savings is seeking a detail-oriented front-line associate in Maine to process transactions, assist customers, and support end-of-day cash activities. You will use Microsoft Office tools and bank systems to resolve requests, open accounts, and provide accurate referrals to other lines of business.

The role emphasizes confidentiality, communication, and teamwork in a fast-paced environment, with opportunities to contribute to community-focused banking and product knowledge.

Qualifications

• Experience in a professional, service-focused and fast-paced environment.
• Displays high level of confidentiality and trust.
• Strong written and verbal communication skills.
• Ability to multi-task to meet deadlines.
• Knowledge of banking regulations is preferred.

Responsibilities

• Process transactions accurately and efficiently, may open new accounts and handle complex customer requests.
• Assist with daily vault cash operations or end-of-day processing as needed.
• Provide superior customer service and product knowledge to meet customer needs.

Skills

Customer service

Attention to detail

Communication

Multi-tasking

Adaptability

Education

High school diploma

Tools

Microsoft Office

Job description

Kennebunk Savings is seeking a detail-oriented front-line associate in Maine to process transactions, assist customers, and support end-of-day cash activities. You will use Microsoft Office tools and bank systems to resolve requests, open accounts, and provide accurate referrals to other lines of business.

The role emphasizes confidentiality, communication, and teamwork in a fast-paced environment, with opportunities to contribute to community-focused banking and product knowledge.