Senior Relationship Banker: Trusted Financial Partner

Kennebec Federal Savings; Waterville (ME); On-site; USD 65,000 - 90,000; Full time

Job summary

Kennebec Savings Bank is seeking a Senior Relationship Banker to serve as a trusted financial partner, providing consultative guidance and advanced product expertise across a broad range of deposit and relationship-based solutions. This role manages complex customer relationships, supports deposit growth, and delivers exceptional customer experience.

As a senior member of the branch team, you will mentor others and drive branch performance.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• Minimum of five years of progressive experience in a customer-facing banking role.
• Proficiency with word processing and spreadsheet applications.

Responsibilities

• Serve as a primary banking resource for customers with complex needs, providing personalized, consultative guidance.
• Build and deepen customer relationships by understanding financial priorities and recommending appropriate products, services, and digital tools.
• Identify and act on opportunities to grow household and business deposit relationships through acquisition, retention, and product expansion.
• Deliver consistent, high-quality service through active listening, proactive follow-up, and effective problem resolution.
• Strengthen customer loyalty through tailored solutions and ongoing engagement.
• Support customer retention by building trust, confidence, and long-term relationships.

Skills

Customer service

Communication

Attention to detail

Time management

Problem solving

Integrity

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

MS Word

Excel

Job description

Kennebec Savings Bank is seeking a Senior Relationship Banker to serve as a trusted financial partner, providing consultative guidance and advanced product expertise across a broad range of deposit and relationship-based solutions. This role manages complex customer relationships, supports deposit growth, and delivers exceptional customer experience.

As a senior member of the branch team, you will mentor others and drive branch performance.