Relationship Banker & Client Solutions Specialist

Truist; Goldsboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Truist is seeking a customer-focused professional to provide exceptional client service in-branch and over the phone. The role emphasizes developing relationships, offering financial solutions, and collaborating with internal partners to grow business.

Cross-training to perform teller duties supports flexible staffing and service coverage. Ideal candidates have strong communication, multitasking abilities, and a commitment to regulatory compliance.

Qualifications

• 2 years of client sales and service experience.
• Experience sourcing and prospecting for new clients.
• Proficient in Microsoft Office.
• Ability to travel to accommodate staffing needs and shifts.

Responsibilities

• Provide industry-leading client service in person and by phone.
• Develop and expand client relationships with consultative conversations.
• Cross-train to perform teller duties as needed.
• Refer complex financial needs to internal specialists.
• Maintain compliance with policies and risk management guidelines.

Skills

Interpersonal skills

Communication

Multitasking

Travel readiness

Education

High school diploma

Associate’s degree

Tools

Microsoft Office

Job description

Truist is seeking a customer-focused professional to provide exceptional client service in-branch and over the phone. The role emphasizes developing relationships, offering financial solutions, and collaborating with internal partners to grow business.

Cross-training to perform teller duties supports flexible staffing and service coverage. Ideal candidates have strong communication, multitasking abilities, and a commitment to regulatory compliance.