Relationship Banker: Client Solutions & Banking Expert

Bank of America Corporation; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is seeking a customer-focused professional to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand client financial needs and connect them with solutions that help achieve their goals.

The role requires strong communication, adaptability, and the ability to work weekends or extended hours as needed to serve clients across the financial center network.

Qualifications

• Demonstrates adaptability across changing customer needs.
• Delivers friendly, accurate service to clients.
• Communicates clearly and listens actively to understand goals.
• Uses problem solving to identify banking solutions for clients.

Responsibilities

• Engage clients in the lobby and educate on self-service options.
• Process cash transactions accurately and efficiently.
• Build relationships to understand client financial needs.
• Follow established procedures and comply with laws and regulations.
• Manage center traffic, appointments and outreach calls.
• Enhance the client experience and support product solutions.

Skills

Adaptability

Customer Service

Communication

Problem Solving

Relationship Building

Education

High School Diploma or GED

Job description

Bank of America Corporation is seeking a customer-focused professional to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand client financial needs and connect them with solutions that help achieve their goals.

The role requires strong communication, adaptability, and the ability to work weekends or extended hours as needed to serve clients across the financial center network.