Relationship Banker - Client Solutions Expert

Bank of America; Horsham (PA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Bank of America is seeking a client-focused associate for our financial center in Horsham, PA. This role educates clients on self-service options (mobile/online banking, ATM) and processes cash transactions while building relationships to meet financial goals.

The position requires strong communication, problem solving, and adherence to laws and internal controls, with weekend/extended hours possible to serve clients across centers.

Qualifications

• Enthusiastic self-starter with a strong work ethic and result focus.
• Collaborates effectively to get things done and builds relationships.
• Confident in identifying client solutions based on needs.
• Comfortable learning new information and technology platforms.
• Available to work weekends or extended hours at multiple centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Expands knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and engagement.
• Manages cash responsibilities with accuracy and care.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America is seeking a client-focused associate for our financial center in Horsham, PA. This role educates clients on self-service options (mobile/online banking, ATM) and processes cash transactions while building relationships to meet financial goals.

The position requires strong communication, problem solving, and adherence to laws and internal controls, with weekend/extended hours possible to serve clients across centers.