Relationship Banker: Client Solutions & Banking

ghr; Plantation (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Bank of America is hiring to engage clients in the lobby, educate them on self-service options, and accurately handle cash transactions. The role emphasizes building relationships, identifying client needs, and connecting them with appropriate financial solutions.

Qualified candidates will have strong communication skills, the ability to learn new banking tech, and be comfortable with weekend hours. A high school diploma is required, with a bachelor’s or business degree preferred.

Qualifications

• Requires high school diploma or equivalent; bachelor's/associate degree preferred per qualifications.
• Strong communication and interpersonal skills with ability to learn and use banking tech platforms.
• Willingness to work weekends or extended hours and travel within reasonable distance.

Responsibilities

• Engage clients in lobby and guide them to self-service options (mobile/online banking, ATM).
• Process cash transactions accurately and efficiently for clients.
• Build relationships to understand financial needs and connect clients to suitable solutions.
• Follow established processes and comply with laws and regulations to ensure risk controls.
• Manage center traffic, appointments, and outbound calls; drive the client experience.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree or business-relevant Associate’s Degree in Business/Finance

Job description

Bank of America is hiring to engage clients in the lobby, educate them on self-service options, and accurately handle cash transactions. The role emphasizes building relationships, identifying client needs, and connecting them with appropriate financial solutions.

Qualified candidates will have strong communication skills, the ability to learn new banking tech, and be comfortable with weekend hours. A high school diploma is required, with a bachelor’s or business degree preferred.