Relationship Banker: Elevate Client Wealth & Solutions

Bank of America; Severna Park (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Bank of America is hiring to engage clients in the lobby, educate them on self-service banking options, and efficiently process cash transactions. The role focuses on building deep client relationships and connecting customers with banking solutions to meet financial goals.

Candidates should demonstrate strong communication, ability to learn new platforms, and willingness to work flexible hours including weekends at various centers as needed.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results for clients
• Collaborates effectively to get things done and build strong relationships
• Confident in identifying solutions for clients based on their needs and educating on self-service banking

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank
• Grows knowledge by partnering with product experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Relationship Building

Business Development

Education

Bachelor's Degree

High School Diploma

Job description

Bank of America is hiring to engage clients in the lobby, educate them on self-service banking options, and efficiently process cash transactions. The role focuses on building deep client relationships and connecting customers with banking solutions to meet financial goals.

Candidates should demonstrate strong communication, ability to learn new platforms, and willingness to work flexible hours including weekends at various centers as needed.