Relationship Banker: Client Solutions & Growth

Bank of America; Cayce (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking individuals to engage clients in the lobby, educating them on self-service options such as mobile banking, online banking, or ATM, and accurately processing cash transactions as needed.

They will have deep conversations to understand financial and life priorities and connect clients to suitable solutions that help achieve their financial goals, all while upholding compliance and delivering a strong client experience.

Qualifications

• High School Diploma or GED (or equivalent).
• Bachelor’s degree or business-related associate degree preferred.
• Experience in financial services is a plus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree in a business-related field

Associate’s Degree in Business/Finance

High School Diploma or GED

Job description

Bank of America is seeking individuals to engage clients in the lobby, educating them on self-service options such as mobile banking, online banking, or ATM, and accurately processing cash transactions as needed.

They will have deep conversations to understand financial and life priorities and connect clients to suitable solutions that help achieve their financial goals, all while upholding compliance and delivering a strong client experience.