Client-Focused Banker: Relationship-Building & Tech

JP Morgan Chase; Lititz (Lancaster County); On-site; USD 42,000 - 54,000; Full time

Job summary

JP Morgan Chase seeks an Associate Banker to deliver welcoming, high-touch service and leverage modern banking solutions at the branch. You will help clients meet financial goals by sharing product knowledge and building trusted relationships.

You will greet clients, open accounts, educate on digital tools like Chase Mobile App and Chase.com, and support branch operations while complying with policies and regulations.

Qualifications

• Experience in delivering attentive, friendly client service.
• Ability to build trusted client relationships.
• Strong communication and listening skills.
• Ability to explain financial products clearly.
• Willingness to learn banking technology.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby with a tablet.
• Open new accounts and service existing accounts while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and use of digital self-service tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients achieve goals.
• Handle branch operations and cash devices following bank procedures.

Skills

Client service

Relationship building

Communication skills

Team collaboration

Empathy

Attentive service

Tech familiarity

Learning quickly

Problem solving

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

JP Morgan Chase seeks an Associate Banker to deliver welcoming, high-touch service and leverage modern banking solutions at the branch. You will help clients meet financial goals by sharing product knowledge and building trusted relationships.

You will greet clients, open accounts, educate on digital tools like Chase Mobile App and Chase.com, and support branch operations while complying with policies and regulations.