Relationship Banker: Client Experience & Outreach

Truist; Louisville (KY); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Paid sick days

Résumé du poste

Truist seeks a customer-focused banking professional in Louisville, KY to provide timely, accurate client transactions and exceptional service. You will promote digital banking options, assist with outbound client outreach, and support Integrated Relationship Management initiatives to tailor Truist solutions to personal or business needs.

The role emphasizes compliance with policies, continued product knowledge, and flexibility for seasonal scheduling, including weekends or extended hours as

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software used for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications, such as Microsoft Office.
• Willingness to travel for temporary staffing needs and occasional weekends/extended hours.

Responsabilités

• Provide a distinctive client experience and handle complex and standard transactions.
• Educate clients on digital/self-service banking options.
• Support sales via outbound calls and identify client needs.
• Leverage Integrated Relationship Management to deliver Truist solutions.
• Participate in branch leadership routines and training activities.
• Advance product knowledge to better serve clients and prospects.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and issue resolution.

Connaissances

Customer service

Sales experience

Interpersonal skills

Communication skills

PC/branch software

Multi-tasking

Team collaboration

Outbound calling

Outils

Microsoft Office

Description du poste

Truist seeks a customer-focused banking professional in Louisville, KY to provide timely, accurate client transactions and exceptional service. You will promote digital banking options, assist with outbound client outreach, and support Integrated Relationship Management initiatives to tailor Truist solutions to personal or business needs.

The role emphasizes compliance with policies, continued product knowledge, and flexibility for seasonal scheduling, including weekends or extended hours as