Relationship Banker - Client-Centric Banking & Tech Help

JP Morgan Chase; Covington (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

JPMorganChase is seeking a customer-focused branch associate to greet clients, assist with everyday banking, and open new accounts. You will use Chase Mobile App and ATMs to support clients, while maintaining compliance and delivering superior service. Strong communication and empathy are essential to help customers meet their financial goals.

The role emphasizes team collaboration, accurate cash handling, and adherence to bank policies in a fast-paced branch environment.

Qualifications

• Client-focused service approach.
• Ability to greet and assist clients professionally.
• Willingness to learn banking products and systems.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow with a tablet.
• Provide account servicing, maintenance, and open new accounts while following policies and regulatory requirements.
• Assist clients with day-to-day banking transactions and using self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help clients meet financial goals.

Skills

Customer service

Cash handling

Regulatory compliance

Relationship building

Learning new tech

Education

High school diploma or GED

Job description

JPMorganChase is seeking a customer-focused branch associate to greet clients, assist with everyday banking, and open new accounts. You will use Chase Mobile App and ATMs to support clients, while maintaining compliance and delivering superior service. Strong communication and empathy are essential to help customers meet their financial goals.

The role emphasizes team collaboration, accurate cash handling, and adherence to bank policies in a fast-paced branch environment.