Relationship Banker: Client Care & Financial Solutions

JPMorgan Chase & Co.; West Allis (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. in Wisconsin seeks an Associate Relationship Banker to join a Chase branch. You will welcome clients, explain banking solutions, and use the latest digital tools to meet financial needs with friendly, attentive service.

You will build lasting relationships by listening, guiding customers through products, and collaborating with a team to ensure compliance and personalized service.

Qualifications

• Excellent communication with clients in person and over the phone.
• Ability to tailor features and benefits of banking products to diverse client needs.
• Ability to resolve client issues with attention to detail and consistency.
• Operate within risk parameters and complete required training.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Engage in consultative communication to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person or by phone to build relationships and tailor recommendations.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and procedures quickly to consult with clients and connect them to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Excellent communication skills

Client experience

Issue resolution

Regulatory compliance

Education

High school diploma / GED or foreign equivalent

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase & Co. in Wisconsin seeks an Associate Relationship Banker to join a Chase branch. You will welcome clients, explain banking solutions, and use the latest digital tools to meet financial needs with friendly, attentive service.

You will build lasting relationships by listening, guiding customers through products, and collaborating with a team to ensure compliance and personalized service.